Human-in-the-Loop Oversight · Prepared for Board Review
Organisation
Meridian Capital Partners
Period
Q3 2026 (1 July – 30 September 2026)
Prepared by
Chief Operating Officer / Risk & Compliance
Governed by
Traffic Lights supervised autonomy platform
Classification
Board Confidential
This report provides evidence of human oversight of AI agent activity during Q3 2026. It addresses the five questions required by the board's AI governance framework: what agents are doing, who approved what, what policies governed them, what happened when things went wrong, and how the system is improving over time.
Executive Summary
Metric
Q3 2026
Total governed processes
15
Total agent actions
18,472
Actions executed autonomously
13,256 (71.8%)
Actions escalated for human review
5,216 (28.2%)
Human decisions recorded
5,201
Escalations approved
4,267 (82.0%)
Escalations rejected
521 (10.0%)
Escalations delegated
413 (7.9%)
SLA compliance rate
94.3%
Mean time to detection (MTTD)
4.2 minutes
Mean time to recovery (MTTR)
18.7 minutes
Policy versions changed
7
All changes ratified by named authority
Yes — 100%
Quarter summary
Agent-assisted processes handled 18,472 actions in Q3 2026. 71.8% executed autonomously within ratified policy thresholds — up from 65.2% in Q2, reflecting threshold adjustments ratified after Q2's outcome review. Every threshold change is versioned and on record. The 28.2% of actions that escalated reached a named human reviewer with full context. No action bypassed a governance gate. Every decision is logged with the reviewer's identity, timestamp, engagement evidence, and the policy version in force at decision time.
1. What are our AI agents doing?
Active governed processes
Process
Agent type
Month-End Close
AGENT_SUPERVISED + AGENT_REVIEW
Invoice Reconciliation
AGENT_SUPERVISED
Client Communication Review
AGENT_REVIEW
Counterparty Limit Sign-Off
AGENT_REVIEW
Vendor Onboarding
AGENT_SUPERVISED
Regulatory Filing Prep
AGENT_REVIEW
Cash Reconciliation
AGENT_SUPERVISED
Pricing Validation
AGENT_SUPERVISED
Trade Exception Review
AGENT_REVIEW
Custody Fee Accrual
AGENT_SUPERVISED
Agent action breakdown by execType
Actor type
Actions
SYSTEM (machine)
6,840
AGENT_SUPERVISED
9,847
AGENT_REVIEW
1,785
Total
18,472
AGENT_REVIEW tasks always escalate by design — these are mandatory human gates where autonomous execution is not permitted regardless of agent confidence. The 0% autonomous rate on AGENT_REVIEW is the correct and expected outcome.
2. Who approved what, and when?
Decision summary — Q3 2026
Every approval in Q3 carried a full audit record: reviewer identity, timestamp, context presented, engagement time, and policy version in force. No decision settled without a complete record.
The engagement field confirms the reviewer actively engaged with the context — 47 seconds across 4 of 4 sections — before the approve button became available. This is the evidence of comprehension required by AI governance frameworks including EU AI Act Article 14.
3. What policies govern our agents?
Active policies — Q3 2026
Policy
Version
NAV_SIGNOFF
v4
INVOICE_AUTO
v3
CLIENT_COMMS
v2
COUNTERPARTY_LIMIT
v5
VENDOR_ONBOARD
v2
Policy changes in Q3
Policy
Change
INVOICE_AUTO v2→v3
Threshold raised $250→$500
COUNTERPARTY_LIMIT v4→v5
Threshold raised $1M→$2M
VENDOR_ONBOARD v1→v2
Confidence threshold lowered 0.85→0.80
Every policy change creates a new version and closes the prior version. The prior version remains readable. Any decision made under a prior version is permanently linked to that version's terms. Policy history is complete and tamper-evident.
4. What happened when things went wrong?
Incidents and SLA breaches — Q3 2026
Incident
Date
SLA breach
2026-07-14
SLA breach
2026-08-22
Policy gap
2026-09-03
Blocked action
2026-09-10
Q3 SLA performance
Metric
Q3 2026
SLA compliance rate
94.3%
Total SLA breaches
18
Mean time to detection
4.2 min
Mean time to recovery
18.7 min
Blocked actions (policy halts)
3
5. How are we improving over time?
Autonomous action rate trend
Quarter
Autonomous rate
Q1 2026
58.4%
Q2 2026
65.2%
Q3 2026
71.8%
The autonomous rate has grown from 58.4% to 71.8% over three quarters — not by lowering governance standards, but by raising thresholds where outcome data demonstrated the agent was consistently right. Each change is ratified by a named authority and versioned. Human review is becoming more targeted, not less rigorous.
Q3 improvement actions ratified
INVOICE_AUTO threshold raised from $250 to $500 — ratified by Finance Controller on 2026-07-15. Basis: Q2 data showing 87% of $250-500 escalations approved without modification.
COUNTERPARTY_LIMIT threshold raised from $1M to $2M — ratified by Risk Manager on 2026-09-01. Basis: Q2 data showing 91% approval rate at unchanged terms in that band.
VENDOR_ONBOARD confidence threshold lowered from 0.85 to 0.80 — ratified by COO on 2026-07-01. Basis: Q2 data showing no quality difference between 0.80-0.85 confidence band outcomes.
Pending improvements — Q4 consideration
INVOICE_AUTO threshold review — current 82% escalation approval rate suggests further upward adjustment may be warranted. Recommendation: review after 30 additional days of data at current threshold.
Backup reviewer coverage — Q3 had 2 SLA breaches caused by reviewer unavailability. Recommendation: require backup reviewer assignment on all AGENT_REVIEW policies before Q4.
Board attestation
This report documents that during Q3 2026:
All AI agent actions were governed by versioned, effective-dated policies ratified by named human authorities.
Every consequential AI output that exceeded a governance threshold was reviewed by a named human before being acted upon.
The review record includes comprehension evidence — the reviewer engaged with the context before the approve action became available.
All policy changes were ratified by named authorities and are permanently versioned.
No agent action bypassed a governance gate.
The complete audit trail is available for regulatory examination on request.